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AFTER THE LOAN BEGINS

Managing the loan when the plan changes

Selling, refinancing, a write-off, missed repayments or a decline each creates a different problem. Start with the right figure, document and support pathway.

Do not solve every problem with another loan

The correct starting point might be a lender payout, insurer settlement, hardship request, PPSR result or credit report. A replacement application cannot remove an unresolved debt, unaffordable repayment or registered security interest.

If repayments are difficult now

Contact the lender early. Free, independent financial counselling is available through the National Debt Helpline. A default or repossession notice needs urgent attention; general website information is not a substitute for advice on the notice.

National Debt Helpline →